You will receive a refund for the actual dollar amount paid (the $60) to your original payment method.
If your points don't show up after a week, users and experts recommend the following: My Best Buy Memberships™ FAQs return best buy reward certificate
The $20 "discount" from the certificate will either return to your account as points (standard) or be lost (promotional). Troubleshooting Missing Points You will receive a refund for the actual
If you used a certificate as a partial payment (e.g., a $20 certificate on an $80 item): return best buy reward certificate