A custom 404 page can turn a dead end into a helpful interaction:
"We couldn't find what you were looking for. Help us improve by notifying us of this broken link." "Dead link? Let us know so we can fix it! Contact Support." REPORT BROKEN LINKS
Effective text for reporting broken links should vary based on its placement—whether it is a simple button label, a polite request on a "404 Not Found" page, or a detailed form. "Report a Broken Link" "Mark as Broken" "Report Issue" "Send Feedback" "Fix a Broken Link" 404 Page Messaging A custom 404 page can turn a dead
Options like "Download not working," "Incorrect destination," or "Missing image". Contact Support
"Hi [Name], I was reading your guide on [Topic] and noticed that the link to [Broken URL] is no longer working. I thought you'd want to know so your readers don't hit a dead end!" Enable "Report a broken link" and receive emails
A box for users to describe the problem (e.g., "I clicked the login button and got a 404 error"). Outreach Templates
When a user clicks to report, it is helpful to ask for specific details to assist in troubleshooting: First name, last name, and email. Problem URL: The exact web address that is failing.
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