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The platform functions as a "direct democracy" tool where individuals or organized communities report local problems across three primary priority areas: , healthcare , and education .

: Reports are primarily managed through the VenApp mobile application using the "Línea 58" (Line 58) feature. La plataforma 1x1

: Solicitations are received at the Presidential Command Post and routed directly to the relevant ministry, governorate, or mayor’s office for immediate action. The platform functions as a "direct democracy" tool