Rogue software often hides in temporary folders. Deleting these can speed up your virus scan and sometimes remove the initial installer. Search for in the Start menu.
Once in Safe Mode, run a deep scan using a trusted "second opinion" scanner. You can download these on a clean computer and move them via a USB drive if the infected PC's internet is blocked. Cleaning an Infected Computer of Malware
Hold the Shift key while clicking Restart from the Power menu. Select Troubleshoot > Advanced options > Startup Settings > Restart , then press 5 or F5 for Safe Mode with Networking.
Rogue software often hides in temporary folders. Deleting these can speed up your virus scan and sometimes remove the initial installer. Search for in the Start menu.
Once in Safe Mode, run a deep scan using a trusted "second opinion" scanner. You can download these on a clean computer and move them via a USB drive if the infected PC's internet is blocked. Cleaning an Infected Computer of Malware
Hold the Shift key while clicking Restart from the Power menu. Select Troubleshoot > Advanced options > Startup Settings > Restart , then press 5 or F5 for Safe Mode with Networking.
