: Most items must be returned within a 28-day window starting from the day you received the order.
: You can also reach out via email, live chat , or social media. ebuyer returns telephone number
: Call 0371 521 33 00 to speak directly with the team based in Yorkshire. : Most items must be returned within a
: For orders placed after August 11, 2025, use the Returns Portal. To log in, you will need your order number and either your email address or the last 4 digits of the telephone number used at checkout. ebuyer returns telephone number
: If an item is received with imperfections, contact the Customer Service team immediately with full details.