You are paid based only on the gold or platinum content .
If the ring was purchased recently, you can get a full refund through their standard return window: Within 30 days of purchase. Exchanges: Within 60 days .
You request a secure mailer, send your items, and receive a check within two business days of accepting their offer. 3. Standard Return Policy does zales buy back wedding rings
If you want cash rather than an upgrade, the Zales Gold Exchange allows you to sell jewelry for its material value.
Most natural diamond bridal sets, solitaire rings, earrings, and pendants with a valid Zales receipt . Value: They typically guarantee of the original net purchase price. You are paid based only on the gold or platinum content
They do not compensate for or return diamonds or gemstones set in the jewelry; you must have them removed yourself before sending the piece in.
Zales allows you to trade in your existing Zales diamond jewelry toward a new purchase. This is often the most value-efficient way to "sell" a ring back to them. You request a secure mailer, send your items,
Instead, they offer specific financial recovery options depending on your goal: 1. Trade-In Program (Upgrade)