: A series of pre-set questions helps determine the exact type of emergency and the priority level of the response.
The primary goal of the Cards 911 system is to standardize the response of a Public Safety Answering Point (PSAP).
As an initiative, the Cards 911 Project aims to make professional-grade dispatch software available to all communities regardless of budget. This reduces the need for expensive proprietary systems while allowing emergency professionals to contribute to and refine the training materials globally. Cards (911)
, or the Cards 911 Project , is a specialized set of open-source emergency medical dispatch (EMD) protocols designed to guide emergency services dispatchers through emergency calls. Instead of relying on guesswork, dispatchers use these "cards" to ask standardized questions and provide life-saving instructions to callers before help arrives. Core Purpose of the Protocols
: Physical injuries resulting from accidents or violence. : A series of pre-set questions helps determine
The system categorizes emergencies into four distinct groups, often identified by colored banners for quick recognition by the dispatcher: : High-priority medical crises.
: The project was designed as part of the "Tickets" Computer Aided Dispatch (CAD) project but can also function as a standalone program for emergency services. Incident Card Classifications This reduces the need for expensive proprietary systems
: They provide clear, step-by-step directions for the caller, ranging from simple tasks like turning on a porch light to high-stakes medical interventions like performing CPR or assisting in childbirth.