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Bad debt expense has risen to approximately 28% of sales due to inflationary pressures on consumers.

Summarizes cash, credit, ACH, and checks while highlighting NSFs (Non-Sufficient Funds) and chargebacks. 5. Promise-to-Pay (PTP) Kept Rate Purpose: Measures collector effectiveness. buy here pay here payment center

This report provides a comprehensive overview of a performance, focusing on collection efficiency, portfolio health, and operational benchmarks. 📊 Executive Summary: Portfolio Health Bad debt expense has risen to approximately 28%

To maintain an "audit-proof" operation, your payment center should generate these five reports monthly. Purpose: Tracks how long payments are overdue. Purpose: Tracks how long payments are overdue

Tracks a specific group of loans (e.g., all loans made in March 2024) over their lifetime.

Roll Rates (the percentage of customers moving from one late bucket to the next). 2. Recency Report

Helps collectors prioritize accounts that have had zero activity versus those making small "good faith" payments. 3. Static Pool (Vintage) Analysis