Apple Support -

"Hi Apple Support, I need help with my [Insert Device Name]. It is currently [describe issue, e.g., not turning on / frozen / battery draining quickly]. I've already tried restarting it, but it didn't help. What are the next steps? Thanks." Option 2: Account or Password Issue

Open the Apple Store App -> Tap your Memoji -> Get Help -> Chat [Per 0.5.13]. Apple Support

"Hi, I need to get a price estimate for a screen repair for my [Insert Device Model]. The display is [e.g., cracked / showing lines]. I do not have AppleCare+. Can you let me know my service options? Thanks." "Hi Apple Support, I need help with my [Insert Device Name]

"Hello! I’m having trouble accessing my Apple Account. I tried to reset my password but I'm not receiving the verification email. Could you please help me get back into my account? Thank you." Option 3: Screen Repair or Damage What are the next steps

Here are a few options for texting Apple Support, depending on the issue, using their official support channels . Option 1: General Device Issue (e.g., iPhone/iPad)

What is the (e.g., broken screen, forgot password, battery)? I can make the text more specific for you.