: Uses the local agent for daily transactions rather than traveling to a distant city branch. Core Services Provided Through an agent, customers can typically access: Cash Transactions : Deposits and withdrawals.
: Opening new accounts and checking balances. agency bank
Agency banking is a retail-led model where financial institutions use third-party entities—like local shops or pharmacies—to provide essential services on their behalf. This strategy allows banks to expand their reach into remote or underserved areas without the high capital costs of building full-scale physical branches. : Uses the local agent for daily transactions
The model operates as a partnership between three key players: agency bank
: A local business owner (e.g., grocery store, fuel station) who acts as a "human ATM" or mini-branch using a POS terminal or mobile app.