2022---james-daunt--the-british-businessman-who-is-bringing-bookstores-up-to-date

By 2022, James Daunt successfully revitalized Waterstones and Barnes & Noble by transforming corporate bookstore models into localized, curated browsing experiences. His strategy, characterized as "un-chaining the chain," shifted control to local managers and focused on high-quality store environments to counter digital competition.