Differences between shipping rate structures for UPS. UPS Residential Surcharge - Ecommerce Templates
The system does not distinguish between commercial and residential addresses effectively during the API call. Recommended Troubleshooting
The request refers to , a technical support discussion on the Ecommerce Templates Forum regarding UPS Residential Surcharge calculation errors. Issue Overview 115026 zip
Residential surcharges are missing from the total shipping quote.
To resolve or diagnose this specific behavior, administrators suggest a debugging process: Differences between shipping rate structures for UPS
The primary issue reported by a user is that the shipping integration is pulling published UPS rates but failing to apply . The system appears to be determining the surcharge based solely on the ZIP code rather than checking the specific address for residential status. Key Technical Details
If you are dealing with a similar issue, I can help you find: Issue Overview Residential surcharges are missing from the
Ecommerce Templates, a content management system (CMS) for online stores. Carrier Affected: UPS (United Parcel Service). Symptoms: